Track Your Order

Once a package ships, we send a shipping confirmation to the email address used at checkout. When tracking is available, open the link in that message to see the latest carrier update.

If tracking has not updated

A shipping label may be created before the carrier records its first scan. It can take several business days for tracking to update, especially during peak periods or when a package moves between fulfillment partners and carriers.

If your order has more than one package

Items may be produced at different facilities. You may receive more than one shipping confirmation, and packages from the same order may arrive on different days.

Need help?

If you did not receive a shipping email, tracking reports a problem, or the package is past the estimated delivery window, email service@jokedept.com. Include:

• Your order number
• The email address used at checkout
• Your full delivery address
• The tracking number, if available

For your security, do not send payment card details or account passwords by email.